Terms of Service
Last updated: 5 June 2026 · Effective: 5 June 2026
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1. Agreement to terms
These Terms of Service ("Terms") form a binding agreement between Vera Soft ("VeraDNS", "we", "us") and you ("you", "Customer"). By accessing veradns.io, requesting a trial, or using the VeraDNS platform, you accept these Terms. If you are entering into the Terms on behalf of an organisation, you represent that you are authorised to bind that organisation.
2. Definitions
- Platform — the VeraDNS software distributed as container images and accompanying documentation.
- Trial — the 7-day evaluation right granted under Section 3.
- Customer Data — all data, including DNS queries, logs, and configuration, that you process using the Platform on your own infrastructure.
- Documentation — official guides at
help.veradns.io.
3. Accounts & trial
Trial access is granted at our discretion for 7 days. You must provide accurate registration information and keep credentials confidential. You are responsible for any activity under your account. We may suspend access for misuse, fraud or non-payment.
4. License grant
Subject to these Terms and the applicable plan, we grant you a non-exclusive, non-transferable, revocable licence to install and operate the Platform within your own infrastructure for your internal business purposes during the term of your subscription or Trial.
You may not: (a) sublicense, resell or commercially distribute the Platform; (b) reverse-engineer except as expressly permitted by law; (c) remove or alter proprietary notices; (d) use the Platform to operate a service competing with VeraDNS.
5. Acceptable use
You agree not to use the Platform or the website to:
- Violate applicable law, including export-control and sanctions regimes.
- Interfere with the integrity or performance of VeraDNS systems or networks.
- Probe, scan or test vulnerabilities of our systems without express written permission (see Security Disclosure).
- Submit malware, illegal content, or attempt to access data not intended for you.
6. Intellectual property
VeraDNS, its logos, the Platform source code, container images and documentation are owned by Vera Soft or its licensors. Customer Data remains your property; we claim no ownership of Customer Data.
7. Fees & billing
Trial use is free. Paid plans are invoiced under the order form or subscription agreement signed separately. Fees are non-refundable except where required by law. Late payment may attract interest at the lesser of 1.5% per month or the maximum allowed by law.
8. Confidentiality
Each party will protect the other's Confidential Information with at least reasonable care and use it only to perform under these Terms. Confidential Information excludes information that is or becomes public other than through breach of these Terms.
9. Warranties & disclaimers
We warrant that the Platform will materially conform to the Documentation under normal use. EXCEPT FOR THE EXPRESS WARRANTIES IN THIS SECTION, THE PLATFORM AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE", AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS IS LIMITED TO THE FEES PAID OR PAYABLE BY CUSTOMER IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. FOR TRIAL USE, TOTAL LIABILITY IS LIMITED TO USD 100.
11. Indemnification
You will defend and indemnify VeraDNS from third-party claims arising from your Customer Data, misuse of the Platform, or breach of Section 5 (Acceptable Use). VeraDNS will defend you against third-party claims alleging that the Platform, as provided, infringes intellectual-property rights, subject to standard exclusions.
12. Termination
Either party may terminate for material breach uncured after 30 days' written notice. Upon termination you will stop using the Platform and destroy or return Confidential Information. Sections relating to ownership, confidentiality, warranty disclaimers, liability and governing law survive termination.
13. Export & sanctions
You represent you are not located in, or a national of, a country subject to comprehensive trade sanctions, and you are not on any restricted-party list. You will not use or re-export the Platform in violation of applicable export laws.
14. Governing law & venue
These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law principles. The exclusive forum for disputes is the competent courts in Amsterdam, Netherlands, unless a different forum is required by mandatory consumer-protection law.
15. Changes
We may update these Terms with at least 30 days' notice for material changes. Continued use after the effective date constitutes acceptance. The current version is always available at veradns.io/terms.html.
16. Contact
Questions about these Terms: legal@veradns.io
Postal: Vera Soft, BELLE FLURI, 4007 ZX, Netherlands.